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This site was crippled by NETOBJECT FUSION 8.0 |
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Yes version 8 owned by who knows who will wipe out your site, cripple you and after a wonderful $50 rebate and no manuals make you hunt for support in newsgroups who have a collection of people complaining about the same issues. Running version 4 though 6 Mx was a JOY!, its interface was smooth, its organizational structure was excellent and support was as good, I thought I was moving up in the world. Version 8.0 takes all the small bugs into super ones, the new features are at best confusing at worst days of useless time consumption, and adding new features while leaving your bugs as is or in worst condition is sooooo unprofessional, the upgrade route is like pulling teeth, and try to get a refund, I still am! This 1 page is the best I could do for now while I figure out what I can do next, if you have any suggestions by all means leave a message to mail@nethoppr.cnc.net Thank You and to my users sorry for the inconvenience.
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Last Message to asknet (front sellers of the product and support) 11/04/05 HOW do I return a dysfunctional product that I cannot get any customer support on!, I bought fusion 8 and crippled my website and would like to downgrade to fusion 6mx which was an excellent product, please get back to me asap because I will call my credit card company and request a stop payment on this fraudulent product that does not even come close to the functionality of its predecessors, I am exhausted with newsgroup support when I paid decent money for the upgrade.
xxxxxxxxxx ps: I filled out forms already, I ran the upgrade #4 today, and nothing changed
10/31/05 Sent Message to newgroup, they couldn’t help either, all they said was “it aint so bad” or I don’t use it for my primary site, just to make a page or two OFF my primary site, what are u stupid? I truly truly appreciate the help but point remains, the site I want I cannot copy over and I have given up trying, it seems its completely crippled or missing, the backup to template after allot of trouble works, and I've use that to copy parts and portions of my old site, but every fix I bust my %#$ learning to get around NEW problems opens another can of worms, an asset that hasn't been changed since 11/2004 just became "unused" in the assets list, I subsequently posted some eBay items and my insignia got dropped off, I had to go in and TAG that asset in particular as "always publish file", how ridiculous, its in at least 15 pages what happened out of the blue that it got dropped, I haven't touched it, I am going crazy trying to get my site together what a piece of ^$%$ net fusion has become.
Now I haven't yet mastered getting pictures to balance, I copy a page over that is okay, then with the maintain aspect ratio flagged I load a different picture into the new page, and change the page words, suddenly the picture blows up to ridiculous portions and screws up my layout (this happens all the time with or without aspect ratio on), and posting a page ends up taken 20 minutes or more instead of 5.
The backup was a real kicker, I loved the fact that I could go into the backup directory and just go backwards in time to recover, what point is backup serve now that it is totally dysfunctional?, why even bother having it?, I can't even recover 1 second after I make the backup its corrupt right from the getgo.
Man am I in for a full time job with this!
Duftopia
10/31/05 Sent Message (no response) Net Objects Fusion 8.0 is a nightmare, version 6 had manageable bugs but 8 is a disaster and support DOES not reply to my questions?, they sent it without a manual and then when I upgraded no less then 2 days later they announced version 9.0?.
They really know how to alienate clients, and version 6 was the best and first to hit the market at the time, I think they are a third rate company now, I lost all respect for them and have been crippled by there software for weeks and still putzing around for month to get my site back up.
If anyone gets a hack of version 9.0 remember me, cause I no longer buy NetObjects, and only if I see the FULL version and use it for a year will I even consider future upgrades. %$^## now I got to save money up for another website creation software, ughh.. 10/31/05 Sent Message (no response) So my biggest problem now is how do I add pictures to my site. 1) I add a picture with a width, height and unit and maintain aspect ratio turned on. 2) I proceed to add another picture and the first picture Blows up to xxxx by xxxx pixels messing up my screen and wasting my time 3) I click on that enormous picture and bring its height, width back to what I original set it 4) I pull in the corners of the page I am working on manually 5) I click on “objects” and “set layout to objects” to fix the mess above created 6) And then I check to see if anything else is messed up There has got to be a better way?, what do I do? Michael 10/20/05 Sent Message (no response) Backups using “templates” also does not work, I get a failure message on a number of Net fusion xxx_bak.gif files, and so my crippled website now has absolutely no backup and I need to go back to version 6.0mx if I want to move foreword or if I bomb during re-developing in fusion 8.0 10/19/05 Sent Message (no response) A) I was probably talking to myself Message #2; The problem indicated in step #2 below does not happen some of the time I am discovering, it happed ALL the nearly doubling the time it takes to add new pages to my site that is pages with pictures. What’s the fix and/or what am I doing wrong. 1) I develop a new page on the site. 2) I copy this page and then change the picture assets, the aspect ratio box is checked and also I tried it unchecked 3) The transitions looks good, then I go and “click” just “click” on the picture and it blows up to full screen and I have to shrink it, lock the aspect again resize objects to layout and then master border and then hope to hell that when I posted it to my website it actually uploaded and inserted the picture or I end up having to do it again! 4) Anything seems to trigger off the problem. Not just clicking on the picture sometimes resizing an adjacent picture Message #1 I’ve read more of the manual and finally discovered that backups have to be restored to the user directories to be recovered, that’s just silly! But I can live with that (if it works) is there anyway to recover the OLD net fusion MX setup where backups can be restored by simple “loading” them??? PLUS its been a week and no one has replied to my other important questions, my website has been crippled for this week while I putz with BUGS from net fusion 8.0, I am getting close to requesting my money back and sticking to the old faster! More reliable and working version of 6, please give me a reason not to do so! Another issue, when I copy text! and paste from the old net fusion 6mx to the net fusion 8 I get a “Damaged objects have been found on the page and have been deleted” and the whole application crashes!!, this is a new feature that wasn’t in the old version, I was able to copy page text form one page to another even have two net fusion 6’s running and do it so what’s the issue here? Michael
10/16/05 Sent Message (no response) Another issue, when I copy text! and paste from the old netfusion 6mx to the net fusion 8 I get a “Damaged objects have been found on the page and have been deleted” and the whole application crashes!!, this is a new feature that wasn’t in the old version, I was able to copy page text form one page to another even have two netfusion 6’s running and do it so what’s the issue here? Michael
10/15/05 Sent Message (no response) Usually you are very prompt in assisting me with problems, has anyone looked at these issues?, what do I do they are holding back to further development of my website. Thank You
10/13/05 Sent Message (no response) Okay I’ve got some very serious issues here! 1) When I use to get in trouble I could always go back to the “backup directory” and load my OLD files back into the program, w/o incident. I loved this feature. When I try to do this in NetObjects fusion 8 it replies with “The current site style has been deleted”, this happens seconds after the backup is complete!!!! How do I fix this? 2) When I insert pictures into a web page and shrink them down to fit nicely they seem to sometimes without cause blow up back to original size, messing up my entire page! I use to have to reset the option “stretch” on pictures to reduce them back and recover my layout properties when this happened in the past, now I can’t do that, and my layout properties do not recover and so I have to do that manually, and undo doesn’t undo the problem? And restore (as above) fails, my website is now crippled? Michael 10/04/05 Support helped convert old site over, came with issues
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